FAQ
Find answers to common questions about shopping with Priya Fashions. For further help, please contact us using the details below.
Where is Priya Fashions located?
Priya Fashions is located at:
Priya Fashions
Unit 9 Priory Shopping Centre
Dartford DA1 2HS
United Kingdom
What are your opening hours?
We are open Monday to Sunday, 9am–5pm.
How can I contact Priya Fashions?
You can contact us by email or phone:
Email: contact@priyafashions.shop
Phone: 01322 220390
Where do you deliver?
We currently deliver within the United Kingdom only.
Do you offer international shipping?
No, we do not currently offer international shipping.
How much does shipping cost?
We offer free shipping within the United Kingdom.
How long does delivery take?
Our total estimated delivery time is 4–8 business days. This includes 1–3 business days for order processing and 3–5 business days for transit.
What payment methods do you accept?
Payments are processed through Shopify Payments. Accepted payment methods may include credit cards, debit cards, Google Pay, Apple Pay, Klarna, and other payment methods available through Shopify Payments.
Can I return an item?
Yes, we offer free returns within 30 days of receiving your order, subject to our Refund Policy.
How do I request a return?
Please contact us before sending any item back so we can confirm the correct return process.
Email: contact@priyafashions.shop
How are returns handled?
Unless we confirm a different return address, eligible returns should be sent to:
Priya Fashions
Unit 9 Priory Shopping Centre
Dartford DA1 2HS
United Kingdom
How long do refunds take?
If your return is approved, your refund will normally be processed to your original payment method within 5 business days after the return has been received and approved.
Can I exchange an item?
Exchanges may be available depending on product availability. Please contact us with your order number and the item you would like to exchange.
What should I do if my item is faulty, damaged, or incorrect?
Please contact us as soon as possible with your order number, a description of the issue, and clear photos of the item and packaging where possible.
Email: contact@priyafashions.shop
Can I change or cancel my order?
Please contact us as soon as possible if you need to change or cancel an order. If your order has already been processed or dispatched, changes or cancellation may not be possible.
Do you have a size guide?
Please check the size information shown on each product page. If you need help with sizing, contact us before ordering.
Do you have a physical shop?
Yes, customers can visit Priya Fashions at Unit 9 Priory Shopping Centre, Dartford DA1 2HS, United Kingdom.
Who should I contact about an order?
Please email us at contact@priyafashions.shop and include your full name, order number, and the email address used at checkout.