Payments Policy

This Payments Policy explains how payments are accepted and processed when you place an order with Priya Fashions through our website.

Business Information

Business name: Priya Fashions

Website: https://priyafashions.shop

Email: contact@priyafashions.shop

Phone: 01322 220390

Address: Unit 9 Priory Shopping Centre, Dartford DA1 2HS, United Kingdom

Accepted Payment Methods

Payments on our website are processed through Shopify Payments.

Accepted payment methods may include credit cards, debit cards, and digital wallet options such as Google Pay, Apple Pay, Klarna, and other payment methods available through Shopify Payments.

Payment Currency

All prices on our website are shown in GBP (£), unless stated otherwise.

Orders placed through our website are charged in GBP.

Payment Security

Payments are processed securely through Shopify Payments and supported payment providers.

Priya Fashions does not store full credit card or debit card details on our own systems.

Payment Authorisation

Payment must be successfully authorised before your order can be processed.

If your payment is declined, cancelled, or cannot be verified, your order may not be accepted or processed.

Order Confirmation

After placing an order, you should receive an order confirmation email using the email address provided at checkout.

Please check your order confirmation carefully and contact us as soon as possible if any details are incorrect.

Pricing

We aim to display product prices accurately on our website.

If there is an error in the price of a product, we may contact you before processing the order or cancel the order and issue a refund where payment has already been taken.

Discounts and Promotional Codes

Discount codes or promotional offers must be entered correctly at checkout where applicable.

Discounts may be subject to separate terms and conditions and may not be applied after an order has been placed unless we confirm otherwise.

Refunds

If a refund is approved, it will normally be processed to the original payment method used at checkout.

Approved refunds are processed within 5 business days after the return has been received and approved.

Please note that your bank, card provider, or payment provider may take additional time to show the refund in your account.

Failed or Duplicate Payments

If you believe a payment has failed, been charged more than once, or appears incorrectly on your bank statement, please contact us as soon as possible.

Please include your full name, order number if available, the email address used at checkout, and details of the payment issue.

Fraud Prevention

For customer protection and fraud prevention, orders and payments may be subject to security checks.

We may contact you to verify order or payment information where necessary. If we cannot verify the information provided, we may cancel the order and issue a refund where applicable.

Contact Us

If you have any questions about payments, billing, refunds, or a payment issue, please contact us:

Priya Fashions
Unit 9 Priory Shopping Centre
Dartford DA1 2HS
United Kingdom